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Fiscal 2017 Performance Data

Social Data

Customers

Category Fiscal 2015 Fiscal 2016 Fiscal 2017 Related Articles
Inquiries received by the Sysmex Customer Support Center 95,929 88,909 89,583 Details

Customer satisfaction rating in the United States*
(out of 10 possible points)

* Research by Sysmex America

9.1 9.2 9.3 Details

Customer satisfaction rating in the United States*
(out of 10 possible points)

* Research by IMV ServiceTrak

9.09 9.32 9.4 Details

Employees (All figures are results for Sysmex Corporation)

Category Fiscal 2015 Fiscal 2016 Fiscal 2017 Related Articles
New-graduate recruits Total 59 68 64 Details
Of which, men 40 38 32
Of which, women 19 30 32
Of which, non-Japanese 12 15 5
Mid-career recruits Total 70 73 30 Details
Of which, men 50 56 23
Of which, women 20 17 7
Of which, non-Japanese 1 4 2

Turnover*

* Regular employees only, excluding people who have reached the mandatory retirement age

Turnover (people) 40 74 101
Turnover (%) 1.97 3.22 4.34

Employment of people with disabilities*

* Due to the establishment of Sysmex Harmony, figures indicated from fiscal 2017 onward are the employment rate not for Sysmex on a non-consolidated basis but including affiliated companies in Japan

Number of people 50 54 Sysmex Corporation
51
Details
Group companies in Japan
69
Percentage 1.82 1.94 Sysmex Corporation
1.84
Group companies in Japan
2.04
Reemployment of workers after the mandatory retirement Applicants 25 22 38 Details
People reemployed 25 22 38
Percentage reemployment 100 100 100
Reemployment of personnel leaving for reasons of childcare or nursing care New registrants 6 5 3 Details
People reemployed 1 0 0
Percentage reemployment 17 0 0
Promotion to regular employees Contract employees 17 7 16 Details
Temporary employees 2 4 10
Total 19 11 26
Industrial accidents Work-related deaths 0 0 0 Details
Work-related injuries 7 3 2
Frequency of work-related injuries 1.27 0.53 0.35
Severity of work-related injuries 0.07 0.09 0.05
Total work days lost 386 494 308
Total actual number of working hours 5,499,593.25 5,641,249.00 5,635,447.00
Paid leave Days granted 49,534 51,667 49,177
Details
Days taken 27,605.50 31,305.00 32,063.00
Percentage of days taken 55.7 60.6 65.2
People taking pre-and post-maternity leave 39 48 39
People taking childcare leave Women 32 56 32
Men 2 3 1
People taking shorter work hours for childcare Women 50 47 58
Men 0 0 1
People taking nursing care leave Women 1 2 5
Men 1 0 0
Percentage of people returning after childcare leave Women (%) 100 98 97
Men (%) 100 100 100
People taking accumulated paid leave 77 78 104
People on flex-time arrangement 1,742 1,949 2,086
Children in in-house daycare center Total during year 33 32 34
At fiscal year-end 28 26 30

Training results*

* Excludes temporary employees, part-time employees and executives

Training expenditure per employee (yen) 179,000 108,000 103,000 Details
Training time per employee (hours) 22.6 19.4 15.4
Number of training programs 23 23 14
Number of interns accepted Total 157 135 128 Details
Of which, non-Japanese 5 1 9

Note: Some figures have been revised from ones disclosed before, owing to changes in definition.

  Fiscal 2015 Fiscal 2016 Fiscal 2017
(1) Employees (people)1 2,031(484) 2,083(497) 2,046(504)
(2) Average age (years old) 40.5 40.5 40.7
(3) Average years of employment (years) 11.5 11.6 12.0
(4) Average annual salary (thousands of yen)2 7,843 7,853 7,826

1 The number of employees excludes workers dispatched from Sysmex Corporation but includes workers dispatched to Sysmex Corporation. For the number of temporary employees, the average for the year is indicated in parentheses.

2 The average annual salary amount includes wages outside basic wages, as well as bonuses.

Employees (All figures are results for Sysmex)

Category Fiscal 2015 Fiscal 2016 Fiscal 2017 Related Articles
Female managers (%)
(Director level or above)
Sysmex Corporation (%) 8.3 8.8 8.6 Details
Overall Group (%) 14.3 16.2 15.2
Category Fiscal 2017
Percentage of men and women in the Group Japan Men (%) 59.1 Regular employees, employees on loan, and contract employees (except executives and temporary employees)
Women (%) 40.9
Americas Men (%) 63.7 Regular employees, employees on loan, contract employees and executives
Women (%) 36.3
EMEA* Men (%) 55.7
Women (%) 44.3
China Men (%) 65.7
Women (%) 34.3
Asia Pacific Men (%) 61.4
Women (%) 38.6
Category Fiscal 2017
Number of the Group employees Japan Men 2,077 Regular employees, employees on loan, and contract employees (except executives and temporary employees)
Women 1,440
Americas Men 740 Regular employees, employees on loan, contract employees and executives
Women 422
EMEA* Men 1,318
Women 1,049
China Men 412
Women 215
Asia Pacific Men 474
Women 298
  Total   8,445

* Europe, the Middle East and Africa

Corporate Citizenship Activities

Category Fiscal 2017
Expenditures for corporate citizenship activities
(Sysmex Corporation, yen)
About 510,000,000
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