Quality Policy

By shaping the advancement of healthcare, our global business activities contribute to the creation of a fulfilling and healthy society.

Core Behavior

  1. 1We understand our customersʼ needs, and provide products and solutions that meet or exceed their expectations.
  2. 2We act based on our customersʼ viewpoints by realizing that “Quality is customer satisfaction”.
  3. 3We seek to reassure our customers by establishing the highest quality assurance standards, and using them to enhance the quality of all aspects of our business.
  4. 4We continually create innovative value for our stakeholders by developing and applying new and unique technologies and knowledge.
  5. 5We comply with all relevant national or regional regulations and standards to provide safe products.
  6. 6We maintain and continually improve the effectiveness of our quality management system.
  7. 7We establish quality objectives consistent with this quality policy, and measure our performance against them.

Revised May 2007
Hisashi Ietsugu
Chairman & CEO
Sysmex Corporation