Compliance Management

Group Policy

Pursuing Open and Aboveboard Business Activities

Based on our Group philosophy, the “Sysmex Way”, we define our view of compliance as “the conduct of open and aboveboard business activities based on observance of laws and regulations and high ethical standards”. In accordance with this definition, we have established a Global Compliance Code, in which particularly important conformance rules and behavioral guidelines for all Group executives and employees are detailed. This was not only provided in Japanese but was translated into many languages, including English, so that all Group executives and employees would be able to understand and adhere to it.

Compliance Promotion Structure

At Sysmex, compliance violations are considered the most serious risk in terms of damaging social trust. Under our company’s Group-wide risk management structure, we have established a Compliance Committee as the umbrella organization to promote and enhance compliance.
The Group Compliance Officer chairs the Compliance Committee, which promotes compliance throughout the Group. Compliance officers in place at each Group company promote compliance at such companies while the Compliance Committee monitors Group-wide activities. The compliance promotion structure receives checks from third parties for internal control purposes.
If there is a major compliance violation that has or could have a significant impact on a company or the Group, each Group company compliance officer via the Compliance Committee chair reports to the Internal Control Committee chair (CEO) and the Audit and Supervisory Committee members who are members of the Managing Board. Furthermore, information is disclosed regarding occurrences based on information disclosure regulations.
There were five unethical incidents in fiscal 2020, but none of them were significant violations.

Internal Reporting System

Sysmex has established and runs an internal reporting system for all Group companies.
In Japan, we have set up an internal reporting system known as “Campanula Lines”. Through this system, we offer field consultations related to compliance-related issues such as bribery and human rights abuses, and we work to resolve any such issues quickly. The “Campanula Lines” allow our employees to seek consultations and file reports via e-mail, postal mail, or telephone through two lines (in-house and external). We have also established a line via Audit and Supervisory Committee members who are also members of the Managing Board, which enables employees to seek consultations and file reports related to the management team. Information received through these lines is handled anonymously and based on the Whistleblower Protection Act to shield from disadvantage employees making contact or providing information. We also have consultation and reporting lines for our overseas employees that are available in their local languages.
In fiscal 2019, we set up the Global Compliance Hotline, ourglobal internal reporting system, which allows anyone working at any of our Group companies in Japan or overseas to report issues directly to the Head Office. This system aims to facilitate early detection of non-compliance issues.
In fiscal 2020, the number of internal reports received from Japan and overseas was 12. We conducted investigations regarding these reports and dealt with each of them appropriately.
The “Campanula Lines” Internal Reporting System
The “Campanula Lines” Internal Reporting System

Compliance Education

Providing Continuous Education on Compliance

Sysmex views employee education and awareness activities as the foundation of promoting and ensuring compliance, and we continuously conduct education. During new employee and rank-based training, we take the opportunity to foster compliance with the Global Compliance Code.
In fiscal 2020, we conducted global compliance training in various languages for all Group employees in order to raise Group-wide awareness of particularly important topics such as “the code of conduct and ethics” and “prevention of bribery and corruption”.
We are expanding our educational tools to provide more detailed explanations of the Global Compliance Code on such themes as promoting fair trading and prohibitions against bribery, insider trading, and discrimination or harassment. These are applied through autonomous, planned educational and awareness efforts within individual divisions and companies.