Sysmex has established and runs an internal reporting system for all Group companies.
In Japan, we have set up an internal reporting system known as “Campanula Lines”. Through this system, we offer field consultations related to compliance-related issues such as bribery and human rights abuses, and we work to resolve any such issues quickly. The “Campanula Lines” allow our employees to seek consultations and file reports via e-mail, postal mail, or telephone through two lines (in-house and external). We have also established a line via Audit and Supervisory Committee members who are also members of the Managing Board, which enables employees to seek consultations and file reports related to the management team. Information received through these lines is handled anonymously and based on the Whistleblower Protection Act to shield from disadvantage employees making contact or providing information. We also have consultation and reporting lines for our overseas employees that are available in their local languages.
In fiscal 2019, we set up the Global Compliance Hotline, ourglobal internal reporting system, which allows anyone working at any of our Group companies in Japan or overseas to report issues directly to the Head Office. This system aims to facilitate early detection of non-compliance issues.
In fiscal 2020, the number of internal reports received from Japan and overseas was 12. We conducted investigations regarding these reports and dealt with each of them appropriately.