Governance

Response to Risks Related to Business Continuity

Establishment of a Business Continuity Plan (BCP)

Sysmex has established Group-wide business continuity plans (BCPs) for each function, such as production and procurement, to ensure the continuity of critical operations and enable rapid recovery in the event of large-scale disasters—including earthquakes, storms, floods, new infectious diseases, and system failures.

Main BCP Approaches:

  • Decentralization of main raw material procurement (selection of production locations based on the concept of local production for local consumption)
  • Securing safety stock of important raw materials that are difficult to substitute
  • Decentralization of product storage in accordance with storage function (instruments, maintenance parts, room temperature storage reagents, cold storage reagents, and hazardous reagents)
  • Creation of mutual supply systems within the factories, and securing alternative routes for transportation of products
  • Prioritization of important products for supply to medical institutions
  • Introduction of a structure to share crisis information between the Company and raw material suppliers so the Company can promptly take measures against highly urgent risks such as a natural disaster, fire, or accident occurring on the supplier side
  • Provision of rules and manuals for disaster response and conducting regular disaster drills
  • Introduction of an employee safety confirmation system
  • Installation of digital radios in each business office
  • Provision of emergency supplies and items to support employees temporarily staying at business offices and returning home after a disaster
  • Establishment of basic IT systems (assignment to an external data center and creation of a system infrastructure that is quickly transferable to a backup system in emergencies)

Stakeholder’s Voice

Ensuring that Medical Services and Testing Never Stop: Technical Services Supporting Frontline Healthcare Workers
Matsuura Kenji, Sales & Marketing West/Japan
Matsuura Kenji, Sales & Marketing West/Japan

A Sysmex employee responsible for technical services talks about the sense of mission he rediscovered through his experiences during the 2016 Kumamoto earthquakes, as well as his commitment to continue supporting frontline healthcare workers.

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Ensuring that Medical Services and Testing Never Stop: Technical Services Supporting Frontline Healthcare Workers