Identified Materiality

Resolution of Medical Issues through Products and Services

<Why it is Important>

In relation to aging populations in advanced countries, in recent years the need has been growing to reduce healthcare costs and extend healthy lifespans. At the same time, medical infrastructures have been unable to keep pace with growing populations in emerging markets and developing countries, and some 400 million people around the world are not receiving necessary levels of healthcare.^* Boosting access to healthcare services is therefore an issue. Meanwhile, the Sustainable Development Goals (SDGs) set targets for human health and welfare, prompting growing expectations for global companies to undertake initiatives to resolve medical issues.

Under these conditions, the in vitro diagnostics (IVD) domain, which plays an important role in disease prevention, early detection, and determining courses of treatment, is expected to create high-value testing and diagnostic technologies and solve healthcare issues, including the three most deadly infectious diseases (HIV/AIDS, tuberculosis, and malaria).

By addressing issues such as these, Sysmex works to contribute to the development of healthcare and the healthy lives of people. At the same time, we believe the emergence of new technologies and markets provides new business opportunities and will enable us to achieve sustainable growth.

• Source: WHO, “Universal Health Coverage”

<Approach>

Since our founding, Sysmex has expanded its product lineup and strengthened its services and support in response to testing needs, working to swiftly provide accurate test data. In recent years, we have been conducting research and development on gene testing and other advanced high-value testing and diagnostic technologies that lead to early detection and treatment, with a view to realizing personalized medicine. To boost access to healthcare in emerging markets and developing countries, we are promoting business activities aimed at raising local levels of healthcare by enhancing lab quality and promoting the training of healthcare professionals.

By leveraging the unique technologies we have cultivated to date, as well as our global network, we will continue to contribute to the development of healthcare and the healthy lives of people.

• Please click here for information on activities in relation to the resolution of medical issues through products and services.

Responsible Provision of Products and Services

<Why it is Important>

Quality and recall issues are making society more vigilant about the quality and safety of products and services. In addition, the scope of corporate responsibility has expanded to the entire supply chain, including business partners. Furthermore, the Sustainable Development Goals (SDGs) identify responsibility for sustainable production, and raise targets for working environments.

Sysmex conducts business in the medical sector, which plays an important role in people’s lives and health. Accordingly, we are called upon to provide products and services of increasing quality and safety, as well as to manage our supply chain appropriately. We believe such activities are important, as they help improve the quality of healthcare and enhance customer satisfaction, thereby building brand strength.

<Approach>

Sysmex has created a global quality management system, through which it is consistently striving to maintain or increase quality levels. As initiatives to enhance customer satisfaction, we offer services and support that are closely tailored to customers’ needs, creating a framework we call the "Voice of the Customer" (VOC) to incorporate customer input into our product development and quality improvements, and provide the most recent scientific information. Furthermore, as a company developing its business globally, we are reinforcing our systems for delivering a stable supply of products, promoting CSR-appropriate procurement activities, and aiming to grow in a sustainable manner in tandem with our business partners.

Going forward, we will continue striving to earn the trust of our stakeholders and instill confidence by offering responsible products and services.

• Please click here for information on activity results in relation to the responsible provision of products and services.

Realizing an Attractive Workplace

<Why it is Important>

Achieving sustainable growth requires a company to recruit excellent personnel. To do so, companies need to promote diversity and provide workplaces that are easy to work in, fulfilling, and appealing. Also, the SDGs include goals pertaining to gender equality, decent working conditions, and reduced inequalities.

Sysmex considers human resources an important management asset necessary for sustainable growth. We believe that creating attractive workplaces helps ensure superior personnel, reinforcing our corporate competitiveness.

<Approach>

Sysmex has in place a human resource development system that develops capabilities in an ongoing and systematic manner. We promote diversity and inclusion, and have introduced various systems to create a workplace that provides peace of mind and enables diverse employees to maximize their skills.

As we strive toward sustainable growth, we will continue in our efforts to build a workplace in which diverse human resources can maximize their potential, and will provide opportunities for their individual growth.

• Please click here for information on activity results in relation to the realization of an attractive workplace.

Environmental Consideration

<Why it is Important>

We recognize that mitigating climate change, using water, mineral and other resources, and protecting biodiversity are critical to the sustainability of the global environment. As the coming into force of the Paris Agreement and the Sustainable Development Goals (SDGs) demonstrate, a growing number of initiatives around the world make addressing environmental problems a priority issue, and companies are being called upon to play a greater role.

As a company developing its operations globally, Sysmex recognizes increasingly serious environmental issues as a topmost priority. We understand that large-scale environmental damage due to climate change is a significant business risk because it has the potential to halt our resource procurement and manufacturing functions. At the same time, we believe consideration for the environment is connected with coexisting with local communities and ensuring the trust of our stakeholders.

<Approach>

To guide the Group’s environmental management over the long term, along with long-range management goals for the Sysmex Group, Sysmex has formulated our Sysmex Eco-Vision 2025. This vision sets long-term environmental targets to be achieved by fiscal 2025. We are promoting environmental preservation across product and service life cycles and throughout the value chain of our business activities.

Going forward, along with the pursuit of sustainable growth we will continue striving to reduce environmental impact – a vital social issue.

• Please click here for information on activity results in relation to environmental consideration.