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Released "On the Front Lines of U.S. Clinical Laboratories: Solving Issues Through Service and Support" on Our Stories
We are pleased to announce the release of the "On the Front Lines of U.S. Clinical Laboratories: Solving Issues Through Service and Support" in vol. 2 of the series.
In vitro diagnostics supports the entire medical decision-making process, from diagnosis to treatment planning. The clinical laboratories that conduct these tests in hospitals play a key role in the healthcare infrastructure. They are expected to deliver timely and accurate results, while also striving to improve operational efficiency. In this series, we will introduce the importance of service and support in maintaining testing quality and ensuring the efficient, stable operation of clinical laboratories, as well as the initiatives of the Sysmex Group.
(Vol. 1) The Backbone of Our Global Leadership: How Sysmex Brings Value to Medical Institutions with Service and Support
In vol. 1 of this series, we explore the value Sysmex brings to the medical field and uncover why it is trusted by medical institutions worldwide through an interview with the Global Heads of service and support.
(Vol. 2) On the Front Lines of U.S. Clinical Laboratories: Solving Issues Through Service and Support
In vol. 2 of this series, we interview Judy Bosko, Head of Customer Care for the Americas. She outlines Sysmex’s efforts to provide efficient, high-quality service and support while continuously striving for both business growth and customer satisfaction across this vast market.
About Stories
On our Stories page, we introduce Sysmex's initiatives and employees’ thoughts towards realizing Sysmex’s long-term vision, "Together for a better healthcare journey." We invite you to take a look.
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but may be subject to change without prior notice.