Responsible Provision of Products and Services

Assessment and Management of the Supply Chain

Core Behaviors

We deliver commitment to our client companies through broad-ranging partnerships. We strive to be a company that can grow in step with our trade partners, through respect and mutual trust.

Supply Chain Management

Promoting Socially Responsible Procurement in Our Supply Chain

Sysmex considers procurement fundamental to supporting its business activities. We have formulated a procurement policy in line with our Core Behaviors, and we select suppliers and build our supply chain on that basis. We have also created green procurement standards that indicate our fundamental perspective regarding environmental consideration in relation to procurement activities.

Sysmex has publicized its statement on the Sysmex UK website, indicating its appropriate response to the UK Modern Slavery Act, which went into effect in March 2015 and provides for the elimination of forced labor, child labor, human trafficking, exploitation, and other such practices in the supply chain.

Procurement Policy

In "shaping the advancement of healthcare," the Mission set forth in the Sysmex Way corporate philosophy, we deliver commitment to our business partners through equitable and fair procurement activities. We also strive to be a company that can grow in step with our trading partners in a spirit of mutual trust and encouragement. Operating in strict compliance with laws, regulations, and contracts, and adhering to high ethical standards, we carry out consistent procurement of components and raw materials that meet the levels of quality required by healthcare providers. We closely follow these policies in our endeavors to supply products that customers worldwide can use with confidence. Similarly, we hope that our business partners will cooperate with us in the following seven areas as we continue to create and enhance unique and creative values.

We ask our valued business partners to:
  1. Assure quality to the requisite degree for healthcare products.
  2. Build a system for reliable supply.
  3. Refine technological capabilities that contribute to the development of healthcare.
  4. Create stable business foundations and formulate business continuity plans (BCP).
  5. Promote business activities and CSR in compliance with the laws, regulations and social conventions of host countries.
  6. Carry out environmental management to help conserve the global natural environment.
  7. Supply products at reasonable prices and engage in aggressive cost-reduction programs.

Revised March 2014

Conducting CSR Surveys

To confirm its business partners’ CSR activities, Sysmex Corporation conducts surveys of existing and new business partners on the status of these activities. In fiscal 2018, we surveyed some 230 existing business partners and three new ones. The implementation ratio was 85%, exceeding our target of 80%. In fiscal 2019, we are aiming for an implementation rate of 90% or higher, and we will follow up on CSR survey results. We also conducted surveys of some Tier-2 suppliers.

For the surveys of existing and new trading partners, we use the CSR/Sustainable Procurement Self-Assessment Tool Set, which was developed by Global Compact Network Japan. This survey covers a number of items, including those related to human rights, labor practices, corruption, the environment, and conflict minerals. Sysmex Corporation has been involved as a subcommittee member in the production of this tool and other types of outputs.

We elect not to conduct business with new business partners who have problems with their CSR initiatives. In addition to CSR surveys, we conduct management interviews with new business partners. We conduct the same sort of initiatives for overseas partners. In particular, personnel in charge of procurement make local visits to determine the status of child labor and the workplace environment to confirm that no problems exist.

Improving the Quality of Supplied Parts and Raw Materials

Sysmex designates a Quality Assurance Agreement that clearly defines quality requirements. Counterparties sign this agreement after confirming their understanding of our procurement policy. We confirm the quality of supplied parts and conduct quality audits when we determine that corrective or preventive measures are needed.

We conduct quality audits of new suppliers and ensure that appropriate quality control is in place. We also conduct periodic quality assessment of existing trading partners in an effort to maintain and improve quality.

Relations in the Supply Chain

At Sysmex, we strive to strengthen our relationships with trading partners so we can conduct business together based on their understanding of our business directions and procurement policy.

In fiscal 2018, we held a partners’ celebration with a theme of “gratitude and challenge” for our major trading partners in Japan on the occasion of our 50th anniversary. There, we commended the suppliers that have been doing business with Sysmex for a long time, as well as suppliers with a high level of technical expertise.

Furthermore, to strengthen and promote CSR initiatives in the supply chain, we select suppliers implementing superior CSR initiatives, and hold a dialogue session that is joined by our CSR staff.

We will continue working to maintain and strengthen a stable supply chain.

Conducting Internal Awareness Activities to Ensure Compliance with Legislation

Sysmex Corporation has in place an electronic procurement system (Sysmex Trade Mission, or STM). In addition to preventing the reduction of payments at inappropriate levels, as well as avoiding product returns, each year we conduct training on this system. In addition, all members of the Procurement Department undergo training on the Subcontract Act. For people newly assigned to this department, we also provide training on our procurement policy, CSR, green procurement and procurement risks.