Responsible Provision of Products and Services

Assessment and Management of the Supply Chain

Core Behaviors

We deliver commitment to our client companies through broad-ranging partnerships. We strive to be a company that can grow in step with our trade partners, through respect and mutual trust.

Supply Chain Management

Promoting CSR Procurement in the Supply Chain

Sysmex considers procurement fundamental to supporting its business activities. We have formulated a procurement policy in line with core behaviors, and we select suppliers and build supply chain management on this basis. We have also created green procurement standards that indicate our fundamental perspective regarding environmental consideration in relation to procurement activities.

Sysmex has publicized its statement on the Sysmex UK website indicating its appropriate response to the U.K. Modern Slavery Act, which went into effect in March 2015 and provides for the elimination of forced labor, child labor, human trafficking, exploitation and other such practices in the supply chain.

Procurement Policy

In "shaping the advancement of healthcare," the Mission set forth in the Sysmex Way corporate philosophy, we deliver commitment to our business partners through equitable and fair procurement activities. We also strive to be a company that can grow in step with our trading partners in a spirit of mutual trust and encouragement. Operating in strict compliance with laws, regulations, and contracts, and adhering to high ethical standards, we carry out consistent procurement of components and raw materials that meet the levels of quality required by healthcare providers. We closely follow these policies in our endeavors to supply products that customers worldwide can use with confidence. Similarly, we hope that our business partners will cooperate with us in the following seven areas as we continue to create and enhance unique and creative values.

We ask our valued business partners to:
  1. Assure quality to the requisite degree for healthcare products
  2. Build a system for reliable supply
  3. Refine technological capabilities that contribute to the development of healthcare
  4. Create stable business foundations and formulate business continuity plans (BCP)
  5. Promote business activities and CSR in compliance with the laws, regulations and social conventions of host countries
  6. Carry out environmental management to help conserve the global natural environment
  7. Supply products at reasonable prices and engage in aggressive cost-reduction programs

Revised in March 2014

Conducting CSR Surveys

To confirm its business partners’ CSR activities, Sysmex Corporation conducts surveys of existing and new business partners on the status of these activities. In fiscal 2017, we surveyed some 230 existing business partners and three new ones.

From fiscal 2017, we adopted the common CSR survey form prepared by Global Compact Network Japan in our survey of existing business partners. This survey contained a number of survey items, including those related to human rights, labor practices, corruption, the environment and conflict minerals. (Refer to the PDF file of the common CSR survey for details.)

We elected not to conduct business with new business partners that had problems with their CSR initiatives. In addition to CSR surveys, we conducted management interviews at new business partners.

We conduct the same sort of initiatives for overseas business partners. In particular, people in charge of procurement make local visits to determine the status of child labor and the workplace environment, confirming that no problems exist.

Aiming to Improve the Quality of Supplied Parts and Raw Materials

Sysmex Corporation designates a Quality Assurance Agreement that clearly defines quality requirements. Counterparties sign this agreement after confirming their understanding of our procurement policy. We confirm the quality of supplied parts and conduct quality audits when we determine that corrective or preventive measures are needed.

We conduct quality audits of new suppliers and ensure that appropriate quality control is in place.

Relations in the Supply Chain

Procurement policy briefingSupplier briefing

We strive to enhance relations with our business partners so we can conduct business together based on their understanding of our business directions and procurement policy.

In fiscal 2017, we held supplier briefings for major business partners in Japan. We explained our procurement policy, CSR activities, overseas legal and regulatory trends, and other aspects of CSR. In this way, we strive to ensure mutual understanding and strengthen relations.

Conducting Internal Awareness Activities to Ensure Compliance with Procurement-Related Legislation

Sysmex Corporation has in place an electronic procurement system (Sysmex Trade Mission, or STM). In addition to preventing the reduction of payments to inappropriate levels, as well as avoiding product returns, each year we conduct training on this system. Also, all members of the Procurement Department undergo training on the Subcontract Law. For people newly assigned to this department, we also provide training on our procurement policy, CSR, green procurement and procurement risk.