Compliance Management

Group Policy

Pursuing Open and Aboveboard Business Activities

Based on our Group philosophy, the "Sysmex Way," we define our view of compliance as "the conduct of open and aboveboard business activities on the basis of observance of laws and regulations and high ethical standards." In accordance with this definition, we have established a Global Compliance Code, in which particularly important conformance rules and behavioral guidelines for all Group executives and employees to abide by are compiled.

Sysmex Group Global Compliance Code
  1. Ensuring the Safety of Our Products and Services to Customers

    In all our corporate activities, we shall make it a matter of priority to provide our customers with safety and security in the operation and use of our products and services.

  2. Promoting Fair Dealing and Free Competition

    We shall comply with the laws and regulations of each country and region concerning the promotion of fair and free competition, deal fairly with all our customers and other business partners and conduct transactions under appropriate conditions. In addition, in relation to other companies in the same business, we shall not illegally, dishonestly or unreasonably restrict their business, nor shall we defame them.

  3. Fair and Proper Information Disclosure and Exercise of Complete Information Control

    Our corporate information, such as our Groupʼs financial condition and business activities, shall be disclosed in a fair, prompt, correct, and clear manner in accordance with applicable laws and regulations, and we shall exercise strict control over confidential information collected through our business activities so as not to infringe the rights of third parties.

  4. Implementation of Appropriate Research and Development Activities

    When carrying out research and development, we shall protect the dignity, privacy, and human rights of trial subjects, and shall comply with applicable laws and regulations to carry out our research activities in accordance with high ethical standards.

  5. To Respect Intellectual Property

    We respect both the rights of our Group’s intellectual property and the intellectual property of others.
    We shall not unlawfully acquire or use any confidential business information or the proprietary assets of others.

  6. To Maintain International Peace and Safety

    We shall comply with export- and import-related laws and regulations, and shall not engage in any transaction which may impede the maintenance of international peace and safety.

  7. To Conduct Proper Accounting and Appropriate Tax Payments

    We shall always apply the appropriate accounting measures and recognize the tax obligations set forth in applicable tax laws and accounting regulations and standards.

  8. To Respect Human Rights and to Improve Occupational Health and Safety

    We shall support the Universal Declaration of Human Rights and Core Labour Standards, and respect fundamental human rights, and shall not commit acts such as discrimination or harassment.
    We shall also comply with applicable laws and regulations and endeavor to improve occupational health and safety.
    Further, we shall not commit any unfair labor practices against the personnel of the company.

  9. Prohibition of Conflicts of Interest

    We shall not attempt to gain any personal profit in the performance of our duties, and shall not make any unauthorized use of our Group’s assets, goods or information, nor shall we perform personal acts that may cause harm to the Group’s business activities or reputation.

  10. To Maintain Sound Relationships with Society

    We shall comply with applicable laws and regulations related to anti-bribery statutes and comply strictly with applicable laws regarding making political donations. The company shall not be intimidated by antisocial activities, behavior and groups, nor maintain any relationship with them.

  11. To Preserve the Global Environment

    We shall comply with environment-related laws and regulations, and respect the environment throughout our business activities, based on applicable laws and international standards, in an endeavor to preserve and improve the global environment.

Revised May 2017

Operating an Internal Reporting System in Japan and Overseas

Sysmex has established and operates an internal reporting system for all Group companies.

In Japan, we have set up “Campanula Lines” as an internal reporting system. Through this system, we field consultations related to compliance-related issues such as bribery and human rights abuses and work to resolve any issues quickly. The “Campanula Lines” allow our employees to seek consultations and file reports via e-mail, postal mail or telephone through two lines (in-house and external). We have also established a line via the Audit and Supervisory Committee that enables employees to seek consultations and file reports related to the management team. Information received through these lines is handled anonymously and based on the Whistleblower Protection Act to protect people consulting or providing information from any disadvantage.

The “Campanula Lines” Internal Reporting System
The “Campanula Lines” Internal Reporting System

Overseas, consultation and reporting lines provide local-language response.

In fiscal 2017, we fielded 32 consultations from Japan and overseas. We conducted factual inquiries for these consultations and dealt with each of them appropriately.

Compliance Education

Continuously Providing Education on Compliance

To ensure thorough compliance, compliance managers are in place at each Group company, and Sysmex provides compliance education. In addition to educating new employees about the Groupʼs perspectives on compliance and the Sysmex Global Compliance Code, we conduct training for managers and e-learning on specific individual themes, thereby instilling thorough compliance awareness.

Main Compliance Education in Fiscal 2017


  • Conducted compliance training for new employees
  • Conducted compliance training for newly appointed managers
  • Conducted training for Group employees in Japan on competition laws and anti-bribery
  • Conducted training for Group employees in Japan on the revised Personal Information Protection Act
  • Conducted human rights training related to harassment, including LGBT*, as well as personnel administration and the Workers Dispatch Act, for new employees, mid-career recruits and newly appointed managers
  • Conducted Sysmex Promotion Code training to promote fair trade

* Acronym referring to sexual minorities (lesbian, gay, bisexual and transgender)


  • Conducted compliance training for new employees
  • Conducted training in line with revisions to the Global Compliance Code
  • Conducted compliance training for managers