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In 1999, Sysmex took the lead over its competitors with the introduction of SNCS™¹, a network service that enables quality control² and automatic monitoring of testing instruments at hospitals and other medical institutions, ensuring stable operations. Since that time, the service has earned plaudits from customers around the world. In 2000, the Company launched a laboratory information system³ to augment the efficiency of testing at clinical laboratories, and in 2004 Sysmex acquired CNA Co., Ltd. (now Sysmex CNA Co., Ltd.) as a subsidiary. Through these efforts, the Company has reinforced its laboratory information system development and sales, service and support structures, and these systems are used at numerous healthcare institutions.

In 2018, Sysmex launched Caresphere, a network solution that helps resolve issues facing the laboratory. This solution collects and analyzes information on testing instruments and laboratory information systems with Caresphere capability in real time and enables the configuration of platforms that are seamless, highly safe and globally standardized. As a result, it helps to increase operational efficiency, boost quality and enhance customer satisfaction in various areas related to testing and healthcare. Sysmex is also continuing to increase the number of related products and services.

In March 2019, Sysmex launched Caresphere LWS, a laboratory information system that realizes higher levels of efficiency in clinical testing. In addition to innovations in management functions for such testing processes as blood sampling, pretreatment, sample measurement, and the reporting of information, the system greatly enhances operability and visibility by aggregating the information and functions needed for various testing processes, substantially boosting the productivity of testing. Furthermore, by reducing the amount of time required for testing, the system helps to reduce patient waiting time. It also quickly notifies doctors of abnormal test values, helping them to make accurate diagnoses and treatment decisions.

By linking other products and services related to Caresphere, the system facilitates access to clinical laboratories’ operational indicators regardless of location or timing. Such indicators include sample measurement times, the state of progress, and the operational status of testing instruments. In these ways, the system helps the heads of clinical laboratories and other people involved in the management of clinical laboratories make decisions quickly. Also, the system allows the operational status of multiple clinical laboratories at group medical institutions to be managed centrally, realizing more sophisticated clinical laboratory operations.

By leveraging the information and expertise it has accumulated, going forward Sysmex will continue to launch new applications and services that contribute to improvements in more efficient and higher-quality testing that meets the needs of specific regions. As a result, we aim to help resolve the issues our customers face around the world. 


 

Overview of Caresphere LWS

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