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Like the business model for printers and toner, even after customers purchase our instruments, they purchase specialized reagents when they perform testing. In addition, Sysmex builds customer trust and confidence by offering after-sales support. These services serve as another stable source of revenue.
After selling instruments, we generate ongoing revenues from reagents and maintenance services.
We also enjoy stable revenues, as sales of reagents and maintenance services are relatively unaffected by economic downturns.