Creation of a Structure for Responding Swiftly in Times of Emergency
Sysmex formulates business continuity plans (BCPs) for its manufacturing, procurement and other functions to ensure it can fulfill its corporate responsibilities and supply products and services in a stable manner in the event of a disaster or other crisis. Our BCPs identify products to be given provision priority so that our instruments can continue to function in a stable manner at healthcare institutions even in crisis situations. We have also prepared disaster-response regulations and manuals, including basic disaster-response regulations, putting in place systems that enable us to respond swiftly in emergencies. During the earthquakes that occurred in Kumamoto prefectures in April 2016, we set up an actual crisis response headquarters based on these manuals, enabling us to respond logistically and get instruments back into operation.
We have introduced safety confirmation tools at Group companies in Japan as a means of emergency communication. This system allows us to quickly determine the safety of members across the Group. Sysmex has also installed wireless digital equipment at Group business offices in Japan, putting in place a system for communicating in the event of a communication blackout. In fiscal 2016, we conducted e-learning on disaster prevention and response, BCP awareness education, as well as safety confirmation training and other initial response-related simulation training, to augment BCP effectiveness.
The groupwide backbone IT system that Sysmex operates is located at external, disaster-resistant data centers. In addition, we created a backup structure so that we can quickly switch to a backup system in the event that disaster renders our regular system inoperable.